HOW IT WORKS

#1 Get an AGNAT Gift Voucher

Purchase an AGNAT Gift Voucher — a prepaid credit used exclusively on our platform to redeem AGNAT digital collectibles. You can keep it for yourself or gift it to another collector. (It’s a voucher for collectibles, not cash or currency.)

#2 Create your account & Digital Cluster™

Sign up with your email and secure password, confirm your account, and your personal Digital Cluster™ is ready. This is your private, secure album — the space where your AGNATs live, where you curate your sets, and where you can receive new ones from friends or gift them onward.


#3 Redeem the voucher for AGNATs

Browse the available series (e.g., Series A) and denominations (e.g., 1, 5, 10, 20, 50, 100, etc.). Redeem your voucher to claim the AGNATs you want — each with its own serial, edition info, and on-chain record.

#4 Create your account & Digital Cluster™

Your collection appears in your Digital Cluster™ — a clean, gallery-style view of everything you own. Sort by series, theme, or rarity; group sets; and showcase your highlights. Think of it as your personal vault and museum in one.


#5 Exchange between Digital Clusters — instantly

Want to trade or gift? Transfer AGNATs directly between Digital Clusters, near-instantly, across continents. It feels like handing a stamp to a friend — only faster and with a permanent, verifiable trail.

#6 Trust, transparency, and integrity

On-chain auditability of creations, transfers, and current holdings
Allow-/deny-lists to reduce fraud and enforce fair rules
Public transaction lists for visibility into supply/flows (without revealing private data)

FAQ — Frequently Asked Questions

# GENERAL

What is AGNAT?

AGNAT is a digital collecting platform that brings the tradition of stamp collecting into the modern era. We create limited-edition digital stamps — called AGNATs — that can be collected, curated, and exchanged safely and instantly around the world. Are AGNATs a form of money or investment? No. AGNATs are digital collectibles. They are not money, not an investment product, and not a payment instrument. Their only purpose is collecting and exchanging between registered AGNAT Digital Clusters™ for enjoyment, passion, and community building. What is a Digital Cluster™? Your Digital Cluster™ is your personal, secure collecting space on the AGNAT platform. Think of it as a digital album — a unique place assigned only to you where all your AGNATs and vouchers are safely stored, organized, and ready to exchange or showcase.

# GETTING STARTED

How do I start collecting AGNATs?

1. Register for free on our website with your email to create your unique Digital Cluster™.
2. Purchase an AGNAT Gift Voucher (online via bank transfer or in cash at participating Exchange Houses).
3. Redeem the voucher on our platform to claim the AGNATs you love.
Do I need any technical knowledge or crypto wallet?
No. AGNAT handles all the technical parts for you. You just need your Digital Cluster™ and your voucher — no blockchain knowledge or external wallets required. Is creating a Digital Cluster™ free?
Yes, creating and maintaining a Digital Cluster™ is completely free. You only pay when you decide to purchase a voucher and redeem it for AGNAT collectibles.

# VOUCHERS

What is an AGNAT Gift Voucher?

An AGNAT Gift Voucher is a prepaid credit that can be used exclusively on the AGNAT platform to redeem AGNAT collectibles. It has no monetary value outside the platform and cannot be used for anything other than acquiring AGNATs.

Does it cost anything to redeem a voucher for AGNATs?

No. Redeeming a voucher for AGNATs inside your Digital Cluster™ is completely free of charge.

Can I give my voucher to someone else?
Yes. You can transfer your unused voucher to another person. They will need to create their own Digital Cluster™ to redeem it and receive AGNATs in their own account. Please note: a small transfer fee of 0.51% of the voucher’s value (minimum €0.51) applies to cover processing and security verification.

Where can I buy AGNAT Gift Vouchers?

An AGNAT Gift Voucher is a prepaid credit that can be used exclusively on the AGNAT platform to redeem AGNAT collectibles. It has no monetary value outside the platform and cannot be used for anything other than acquiring AGNATs.

Does it cost anything to redeem a voucher for AGNATs?

No. Redeeming a voucher for AGNATs inside your Digital Cluster™ is completely free of charge.

Can I give my voucher to someone else?
Yes. You can transfer your unused voucher to another person. They will need to create their own Digital Cluster™ to redeem it and receive AGNATs in their own account. Please note: a small transfer fee of 0.51% of the voucher’s value (minimum €0.51) applies to cover processing and security verification.

Where can I buy AGNAT Gift Vouchers?
You can buy them:
• Online via bank transfer to our company account,
• In person at thousands of authorized Exchange Houses worldwide (cash purchase).
Can I give my voucher to someone else?
Yes. You can transfer your unused voucher to another person. They will need to create their own Digital Cluster™ to redeem it and receive AGNATs in their own account.
How long is a voucher valid?
AGNAT Gift Vouchers are valid for at least 12 months from the date of purchase. Unused vouchers can also be returned for a refund within 365 days, giving you complete flexibility.

# RETURNS & REFUNDS

Can I return a voucher?
Yes. By law, unused vouchers can usually be returned within 14 days. However, AGNAT goes further: we allow returns of any unused AGNAT Gift Voucher for a refund up to 365 days after purchase.
Are there any fees for refunds?
Yes. A standard administrative handling fee of 0.51% of the voucher’s value (minimum €0.51) is deducted from the refund amount to cover operational costs.
How do I request a refund for a voucher?
Simply contact our support team with your voucher details and proof of purchase. Refunds are normally processed using the same payment method you used when purchasing the voucher, whenever possible. If you decide to permanently close your Digital Cluster™ and discontinue your participation in the AGNAT platform, you may request that the refund be sent to a different bank account in your name. In this case, you will need to provide verified account details for security and compliance purposes.

# COLLECTING & EXCHANGING

How do I redeem a voucher for AGNATs?

Log in to your Digital Cluster™, browse the available AGNAT collections, select the items you want, and apply your voucher. The AGNATs will be added instantly to your Digital Cluster™.

Can I exchange AGNATs with other collectors?

Yes. You can exchange AGNATs directly between Digital Clusters™ — instantly, securely, anywhere in the world. This is a collectible transfer, not a financial transaction.

Is there any limit to how many AGNATs I can collect or exchange?

No. You can collect, hold, and exchange as many AGNATs as you wish, as long as you follow the platform’s Terms of Use and fair-collection rules.

# SUPPPORT

I have a problem with my Digital Cluster™ or voucher. What should I do?

Contact our support team at [support@agnatus.com] with your Cluster ID and a brief description of the issue. We’ll respond as quickly as possible to help you resolve it.

Can I speak to someone in my local language?

We are expanding multi-language support across our regions. Please let us know your preferred language when contacting support, and we’ll do our best to assist you.

# LEGAL & SECURITY

Is AGNAT regulated like a bank or financial service?

Yes. By law, unused vouchers can usually be returned within 14 days. However, AGNAT goes further: we allow returns of any unusedNo. AGNAT is not a bank, broker, or payment service. We do not hold or transfer money between users. We provide a digital collectible platform with vouchers as prepaid credits used solely for acquiring AGNATs.

Are my AGNATs secure?

Yes. All AGNATs are recorded on our cluster service technology, providing transparency, authenticity, and verifiable ownership. Your Digital Cluster™ is secured with industry-standard protection.

Do you comply with consumer protection laws?

Yes. We fully comply with applicable consumer rights, including refund and cooling-off periods where required, and we extend these protections with our own 365-day refund policy for unused vouchers.

What about anti-money-laundering (AML) requirements?

We design our platform to avoid functioning as a money transfer service. Refunds are only processed for original buyers using original payment channels. Vouchers and AGNATs cannot be redeemed for cash except through the lawful refund process for unused vouchers.

OUR MISSION

Traditional stamp exchanges were social, tactile, and full of discovery. We want to bring that feeling back, but with the convenience and reach of modern technology — so you can collect with anyone, anywhere, in seconds. Our approach uses proprietary cluster technology for tamper-evident records, transparency, and auditability, and platform tools (like allow-/deny-lists) to keep exchanges fair and secure.

Collecting with AGNAT

is more than just acquiring digital stamps — it’s about freedom, trust, and community. Whether you buy a voucher with a bank transfer, pick one up in cash at an Exchange House, or receive one from another collector, the journey is always yours to shape.

Vouchers, not “money”

To keep collecting pure (and regulation-friendly):
Vouchers are prepaid credits used only to redeem AGNAT collectibles on our platform.